ru77711 Privacy Protection Policy
This policy explains what personal information we collect, how we use it, and how we keep it secure.
Policy Summary
ru77711 is a platform committed to protecting the personal data of players in Myanmar. This privacy policy explains what information we collect when you use our website and services, how we use it, and how we protect it.
By reading this policy and continuing to use our services, you are considered to have accepted the terms set out here. As used in this policy, "we" refers to the ru77711 platform and "you" refers to the player using our website or services.
We may update this policy when we consider it appropriate. Any changes will be posted on this page. We encourage you to review this policy regularly so you are not caught off guard by any updates.
1 Types of Information We Collect
Account Registration Data
When you open an account, we ask for the following information—
- Name (Myanmar or English)
- Date of birth (to verify you are 21+)
- Email address
- Phone number
- Password of your choice
Financial Data
When processing deposits and withdrawals, we record the details needed for your payment method (KBZPay, Wave Money, AYA Pay, Bank Transfer). Full card or bank account numbers are never stored — only the required portion is handled using secure technology.
Gaming Data
This includes your gaming history (to verify bonus eligibility), the times you played, the types of games you played, and your bonus usage history. This data is also used to provide responsible gaming services.
Technical Data
When you visit the website, we automatically record your IP address, browser type, device OS version, access time (Myanmar Standard Time), and session logs. This data is used for security checks and to improve the website.
Communication Data
When you contact us via Live Chat or email, we store the relevant messages, account-related questions, and support records. This data is used to improve player support.
Cookies and Similar Technologies
The website uses session cookies (to maintain your login), browser preference cookies, and analytics data. You can disable cookies in your browser settings — however, please note that some website functions may be affected.
2 Purposes for Using Your Information
We use your personal data only for specific, clear purposes, limited to what is described in this policy. The main uses are as follows—
- Providing Services — To manage account registration, payment processes, bonus payouts, and gaming records.
- Age and Identity Verification — To confirm that only players aged 21+ can access the platform, and to verify individual account ownership.
- Security and Fraud Prevention — To detect and prevent unauthorized access, financial fraud, and dishonest gaming activity.
- Customer Support — To resolve player inquiries, complaints, and technical issues.
- Responsible Gaming — To monitor players' gaming patterns and provide problem gambling prevention services.
- Website Improvement — To analyze data in order to improve website performance and the player experience.
- Premium Services — To provide personalized services such as VIP tier assignments and showing promotions relevant to you — your prior consent should be given for this.
We commit to never selling or trading your personal data to third-party advertising services, and to using it only when it aligns with the purposes stated in this policy.
3 Data Sharing and Disclosure
Service Providers
Certain information related to payment gateways that process transactions (KBZPay, Wave Money, AYA Pay) is shared only to complete financial transactions, and those providers are required to meet our personal data protection standards.
Legal Requests
If we receive a legally valid request (court order or law enforcement investigation), we may be required to disclose relevant information. Before doing so, we will consult legal experts and verify the request.
Your Prior Consent
Apart from the two cases above, we will not disclose your personal information to any third party without your prior written consent. We do not sell your data to advertising partners, data marketers, or any organisation you are not aware of.
4 Data Security Measures
SSL Encryption
Our website uses SSL (Secure Sockets Layer) encryption technology to ensure that data transmitted between you and our servers cannot be read by any third party. You will see the website address beginning with https://.
Server Security
Our servers are protected with firewall technology, encryption, and regular security checks. Data is stored in encrypted form and access is restricted to authorised staff only.
Access Control
Staff who handle data are screened through a verification process and are required to follow privacy regulations. A need-to-know policy is applied when staff handle information.
Regular Audits
We conduct regular audits of platform security related to personal data protection and address any vulnerabilities immediately. Server software and security systems are updated without fail.
While we work hard to keep data secure, we regret to note that no website or internet-based service can guarantee 100% security. We therefore encourage you to use a strong password and take reasonable steps to protect your own account.
5 Data Retention Period
We will retain your personal information for as long as necessary to provide our services. More specifically—
- Active accounts — Data is kept for the entire period the account remains open.
- After account closure — Data may be retained for as long as required to meet financial record-keeping and legal obligations (typically 5 years after account closure).
- Cookies — Session cookies are deleted when the browser is closed; persistent cookies are deleted after their set period (typically 30 days to 1 year).
- Deletion request data — After receiving your data deletion request, data will be securely deleted within 30 days (unless there are legal restrictions).
6 Player Data Rights
Every player with an account at ru77711 has the following rights regarding their personal information—
Right to Access
You have the right to access any personal information we hold about you.
Right to Rectification
You may request correction of any inaccurate or incomplete data. You can also make changes yourself in your account settings.
Right to Erasure
You may request that your personal data be deleted — we will action this where it does not conflict with legal obligations.
Right to Restrict Processing
You may restrict how your data is used for marketing or personalised service activities.
Right to Data Portability
You have the right to receive your personal information in a readable format (JSON, CSV).
Right to Withdraw Consent
You may withdraw your previously given consent to data use at any time — actions already completed before the withdrawal will not be affected.
To exercise these rights, email [email protected] or contact us via 24/7 Live Chat. We will respond as quickly as possible after receiving your request.
7 Protection of Minors
ru77711 is a platform that allows only adults aged 21+ to play. We will not attempt to collect personal data from anyone under the age of 21.
Date of birth verification and identity checks are carried out at registration. If a user is found to be under 21, the account will be closed immediately and the relevant data deleted.
If you suspect that someone under 21 is playing, please notify us immediately at [email protected] — we will investigate promptly.
8 Policy Updates and Notification
We may update this Privacy Policy due to the growth of our website services, changes in law, or technology updates.
For any significant changes, we will indicate the "Last Updated" date at the top of this page, and if the changes materially affect players, a notice will be displayed at login.
If you continue playing after changes are made, you will be considered to have accepted the updated policy. If you have any questions about this policy, please contact us at [email protected].
9 Contact Us for Privacy Matters
Contact via Email
For privacy inquiries, data access requests, or data deletion requests, please reach us at this address —
Please include your account ID and a clear description of your request in the email.
Contact via Live Chat
For privacy matters that need an immediate response, our Myanmar-language customer support is available 24/7.
Click the Live Chat button on the website to get in touch in Myanmar language.